---
title: Tector contact information
description: Get in touch with Tector for any inquiries at help@tector.com.
---

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1. [Help center](https://help.tector.com/)
2. [General](https://help.tector.com/general)

# Tector contact information

We’re always happy to answer any questions you might have about Tector. For all general inquiries, please reach out to help@tector.com.

**Office Hours**

- **Copenhagen Office**: 9 a.m - 5 p.m CEST

**Address** 

**Denmark office:** [Tranevej 16, 2400, København NV](https://maps.app.goo.gl/6J7ifZTRXgVtrEyWA)

**UK office:** [27 Old Gloucester Street, London, WC1N 3AX](https://maps.app.goo.gl/8yKSctj2C2PwoWtf6)

 

**Support number: [+45 32 75 75 27](tel:+4532757527)** 

 

Thijs Van Tilburg, CSO,[thijs@tector.com](mailto:thijs@tector.com), +45 61 33 35 33

Lasse Regin, CTO, [lasse@tector.com](mailto:lr@tector.com), +45 28 97 45 60

Ben Sharples, Technical Solution Specialist, [ben@tector.com,](mailto:ben@tector.com) +44 7938 158241

- [Getting started](https://help.tector.com/getting-started#main-content)

    - [Download](https://help.tector.com/getting-started#download)
    - [Prepare](https://help.tector.com/getting-started#prepare)
    - [Installation for Generation 1 sensors](https://help.tector.com/getting-started#installation-for-generation-1-sensors)
    - [Installation for Generation 2 sensors](https://help.tector.com/getting-started#installation-for-generation-2-sensors)
    - [Register](https://help.tector.com/getting-started#register)
    - [Finalise](https://help.tector.com/getting-started#finalise)
- [General](https://help.tector.com/general)
- [FAQs](https://help.tector.com/faqs)
- [Hardware](https://help.tector.com/hardware#main-content)

    - [General Info](https://help.tector.com/hardware#general-info)
    - [Gateways](https://help.tector.com/hardware#gateways)
    - [Sensors for flat roof](https://help.tector.com/hardware#sensors-for-flat-roof)
    - [Sensors for monitoring on timber](https://help.tector.com/hardware#sensors-for-monitoring-on-timber)
    - [Product Compliance Certification](https://help.tector.com/hardware#product-compliance-certification)
- [Software](https://help.tector.com/software#main-content)

    - [Sensors](https://help.tector.com/software#sensors)
    - [Groups](https://help.tector.com/software#groups)
    - [Reports](https://help.tector.com/software#reports)
    - [Alerts and alert rules](https://help.tector.com/software#alerts-and-alert-rules)
    - [Blueprints](https://help.tector.com/software#blueprints)
    - [Integrations](https://help.tector.com/software#integrations)
- [Timber](https://help.tector.com/timber)
- [Flat roofs](https://help.tector.com/flat-roofs)

[![Tector-logo-black-RGB](https://help.tector.com/hs-fs/hubfs/Tector-logo-black-RGB.png?width=300&height=66&name=Tector-logo-black-RGB.png "Tector-logo-black-RGB")](https://www.tector.com/)

**Denmark office:** [Tranevej 16, 2400, København NV](https://maps.app.goo.gl/6J7ifZTRXgVtrEyWA)

<https://www.linkedin.com/company/tector-formerly-woodsense/?viewAsMember=true> <https://x.com/GetTector> [mailto:support@tector.com](mailto:support@tector.com)

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